Xage vs. TeamViewer

Meeting the demands for secure remote access to your vital operational assets starts with the right approach. Learn why customers choose Xage over TeamViewer for zero trust remote access.

3 Reasons Why Customers Choose Xage

Industrial-Strength Controls

It is no surprise that TeamViewer is a popular tool for remote access. TeamViewer is effectively free to use and can be installed in minutes. Unfortunately, TeamViewer is also free of the cybersecurity controls expected by operations and cybersecurity leaders. Unlike TeamViewer, Xage cyber-hardens modern and legacy Operational Technology (OT) assets against escalating threats without impacting operator productivity.

Xage modernizes OT remote access using zero trust principles. With the Xage Fabric, you can enforce least-privilege, identity-driven remote access policies down to individual assets, regardless of the native capabilities of your OT devices. Furthermore, Xage strengthens the cybersecurity posture of your entire OT environment by adding Multi-Factor Authentication (MFA), Single Sign-On (SSO) support, and advanced secrets management to virtually any OT asset.

Purpose-built for OT

TeamViewer promotes the remote access advantages of its Global Access Network. However, while “simple and omnipresent” connectivity might sound appealing, TeamViewer’s dependency on the Global Access Network significantly limits your ability to comply with best-practice security principles for OT and OT-IT-Cloud interconnectivity. Unlike TeamViewer, Xage’s cyber-resilient mesh architecture delivers reliable OT remote access while preserving crucial logical segmentation across your OT-IT DMZ.

Xage is purpose-built for OT. The Xage Fabric overlays your existing architecture and automatically enacts session and protocol termination at each layer for secure traversal across zones. As a result, Xage protects every remote digital interaction and file transfer without added complexity or friction for your remote users. Additionally, the Xage Fabric removes the need to open multiple firewall ports and expose at-risk OT devices directly to the internet.

Comprehensive Visibility

TeamViewer positions itself as a “simple and easy VPN alternative.” TeamViewer might be easier to set up than a traditional IT-centric VPN, but like a VPN, TeamViewer effectively black boxes remote network activity flowing through your firewall. Unlike TeamViewer, Xage delivers complete visibility and control of remote access sessions.

With Xage, you’ll gain peace of mind with unmatched monitoring of all remote access activity. Xage’s identity-based logging, auditing, and session tracing deliver forensics-level insight into remote connections, even if the OT devices accessed lack unique user accounts. In addition, Xage offers session recording and real-time collaboration across virtually any protocol (including RDP, VNC, and SSH) without needing to install any agents.

Customer Spotlight

Global Steel Manufacturer Selects Xage over TeamViewer

Learn why one of the world’s largest steel manufacturers turned to Xage to replace TeamViewer for remote access into their OT environments across dozens of plants.

  • Xage Advantages over TeamViewer
  • Enabled secure remote access across sites with SSO and MFA
  • Cyber-hardened operations to mitigate financial losses from cyberattacks
  • Lowered cybersecurity insurance premiums
  • Improved remote user productivity from the elimination of access complexity
Read the Case Study

Ready to experience the Xage advantage?

You’ll hear first hand why OT leaders like you use Xage’s OT remote access over TeamViewer for reliable, secure remote access without compromise.